Your email address :
What browser do you use and version? (IE, Firefox, Google Chrome, other.
Hint: you can find your verision under your browser "Help")
What is your operating system?
Is this a desktop computer or a tablet or a phone?
Tablet(You can find your tablet model and version under settings - about)
Type of tablet:
Approximately how long have you been experiencing issues opening the book?
How do you connect to the internet? DSL, Cable, Satelite, Wireless
Please tell us about your problem.